About
With more than 18 years of experience, Max has built his career helping organisations transform the way they engage with customers. He has worked in consulting for some of the world’s most prominent companies, including Microsoft, EY, and Accenture, delivering impactful solutions for major financial institutions, leading enterprises, and government organisations.
At Novigi, Max is a Platform Consultant specialising in Dynamics 365 and the Power Platform. He partners with clients to design, implement, and optimise CRM and customer experience solutions, always with a focus on driving measurable business outcomes. His expertise spans solution design, governance, and delivery in complex, highly regulated environments.
Max combines deep technical knowledge with strong stakeholder engagement skills, enabling him to bridge the gap between strategy and delivery. He is particularly experienced in guiding organisations through large-scale CRM and digital transformation initiatives, ensuring solutions are not only fit for purpose but scalable and sustainable over time.
Career Highlights
- Over 18 years’ experience in CRM, customer experience, and digital transformation
- Specialist in Microsoft Dynamics 365 and Power Platform solutions
- Worked extensively guiding many clients from strategy through to delivery in financial services and enterprise sectors