Thought Leadership

Explore our collection of industry insights to learn more about who we are and our unique perspective on the financial services industry.

The Quarterly

Our quarterly market report examines key market dynamics and trends around data and technology within the superannuation and broader wealth management industry.  

Most Recent Articles
Why organisations need data driven operating models

Why organisations need data driven operating models

The data driven operating model is about creating central data management capability and using that to then drive a range of key transformational outcomes. These transformational outcomes that organisations want to achieve are

97% reduction in the cost of cloud infrastructure

97% reduction in the cost of cloud infrastructure

The rapid pace at which technology is moving is both disorienting and exhilarating. Just like the applications and devices themselves, the infrastructure used to facilitate the ongoing use and development of technology has seen its fair share of change.

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Ĉu vi parolas Esperanton? — What Esperanto Can Teach Us About Integration

Ĉu vi parolas Esperanton? — What Esperanto Can Teach Us About Integration

Novigi means ‘to innovate’ in the made up language of Esperanto. All languages are, of course, made up, but Esperanto was very deliberately concocted by Polish ophthalmologist L. L. Zamenhof in an attempt to create a universal language for international communication. There are — unlikely as it may seem — striking parallels between the premise and ideas that drive Esperanto, and system integration.

Revisiting Blockchain in Superannuation

Revisiting Blockchain in Superannuation

In 2008, a paper titled Bitcoin: A Peer-to-Peer Electronic Cash System was published under the pseudonym “Satoshi Nakamoto”, igniting a chain of events that would lead to the term “blockchain” becoming common parlance in discussions about technology in the corporate world. Over the subsequent decade blockchain, the technology underpinning Bitcoin, inspired a multitude of other cryptocurrencies, and numerous technology solutions.

What seems to be the problem: ASIC RG 271 and complaints management

What seems to be the problem: ASIC RG 271 and complaints management

Customers complain. Sometimes this is a reflection on the customer rather than the business unfortunate enough to be the subject of their ire. More commonly, it is an indication of a disconnect between what the customer expected and what they got. Listening to complaints, taking steps to resolve disputes, and making long term changes is an essential part of running a business. Failure to do so can sabotage a brand’s reputation and lead to regulatory and legislative consequences. It is also a missed opportunity to identify improvements to the way businesses operate and interact with their customers.

Meet the Team: Melissa Fuller, Partner and Head of Corporate Services

Meet the Team: Melissa Fuller, Partner and Head of Corporate Services

Melissa Fuller discusses her role as Partner and Head of Corporate Services at Novigi, how the organisation uses technology to work across time zones and being an advocate for better female retirement outcomes. No longer the State Champion of ‘physie’, she now uses her weekends to spend time with friends and her kids who are growing up too fast!

Elevating women to leadership positions

Elevating women to leadership positions

On Wednesday 28 April, a few of the Novigi team were lucky enough to attend the annual Illawarra First Women in Executive Leadership Forum luncheon held by Business Illawarra and proudly sponsored by Mercer. We heard from two inspiring women, who have been successful in their careers and excellent mentors for women who hold, or aspire to hold, executive leadership positions. This article summarises our take on the event and Novigi’s perspective on women in leadership positions.

Featured Videos

Discover the cutting-edge insights and solutions in the world of data in the financial services industry through our featured videos. Our expert team showcases the latest trends and innovations, providing thought-provoking discussions to enhance your knowledge and drive your business forward. Click now to start exploring.

Must Watch

ASFA Conference 2023

Filmed at the Association of Superannuation Funds of Australia (ASFA) Conference 2023. We asked prominent members of the superannuation industry five key questions around data.

ASFA Conference 2022

Filmed at the Association of Superannuation Funds of Australia (ASFA) Conference 2022. We asked prominent members of the superannuation industry five key questions around innovation.

Innovation Fast Five Launch

The launch of our Innovation Fast Five series in 2021. In this series we ask industry leaders five key questions around innovation.

Andrew Griffioen, IFAA – Innovation Fast Five

Filmed at the Association of Superannuation Funds of Australia (ASFA) Conference 2022. Andrew Griffioen, Chief Executive Officer at IFAA answered five key questions around innovation in the superannuation industry.

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